You might have read my open letter to ChaCha regarding copyright infringement and fair use of my SnapChat blog post.
I'm happy to say that ChaCha was very polite, and corrected the issue immediately along with an apology!
I didn't have to jump through any legal hoops or anything. I politely asked, and they reacted right away.
This is how human resources and customer service should be done folks.
Stay Classy ChaCha!
Showing posts with label ChaCha. Show all posts
Showing posts with label ChaCha. Show all posts
An Open Letter to @ChaCha Regarding Copyright Infringement
UPDATE: ChaCha was VERY helpful with this, and resolved the issue right away! Stay classy ChaCha!
This evening I stumbled on something a little disturbing. ChaCha has answered the question "How do I save a picture from SnapChat on a droid?" word-for-word with text from my own blog post on the subject.
As such, I have submitted the following letter to ChaCha.
This evening I stumbled on something a little disturbing. ChaCha has answered the question "How do I save a picture from SnapChat on a droid?" word-for-word with text from my own blog post on the subject.
As such, I have submitted the following letter to ChaCha.
Hello,I happened across the answer to "How do I save a picture from Snapchat on a Droid?" tonight, and I'm a little upset. The answer is directly copied from a post on my blog caffeinesecurity.blogspot.com.In accordance with Fair Use, I would like to request that should you wish to continue to include this content word-for-word from my blog, that you also include a link to the source blog post http://caffeinesecurity.blogspot.com/2012/12/snapchat-covert-screen-capture-for.html. I feel this would be a win-win for both of us, and we won't need to worry about getting your legal department involved.I eagerly await your response within 10 business days.Thanks,KenCaffeine Security
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