You might have read my open letter to ChaCha regarding copyright infringement and fair use of my SnapChat blog post.
I'm happy to say that ChaCha was very polite, and corrected the issue immediately along with an apology!
I didn't have to jump through any legal hoops or anything. I politely asked, and they reacted right away.
This is how human resources and customer service should be done folks.
Stay Classy ChaCha!